Payments & Policies

Tutoring Payments

Email vince@vincekotchian.com to request a payment invoice. We're in the process of switching payment providers.

Tutoring session cancellation / rescheduling policy

We require at least 24 hours notice for any changes or cancellations - otherwise, we reserve the right to charge you for the full appointment.

I realize this may sound strict; however, short-notice changes and cancellations usually mean that we are not able to fill the time slot and we therefore lose income. Furthermore, students who would have liked to schedule during that time generally miss out since they don't know the slot is available.

Tutoring package terms

If you buy a package of hours, any unused hours expire after 6 months.

If you ever would like a refund for any unused hours, we will refund them as if they were purchased without the package discount, provided that you request the refund within 6 months of the package purchase.